🎁 Free Matching Gift With Every Order!
Every item you buy comes with a complimentary gift designed to match your purchase.
FAQ
Frequently Asked Questions
How can I contact Lorevico?
You can reach us anytime at orvanistore1@gmail.com — our team will be happy to assist you with any questions or concerns about your order.
Do you ship worldwide?
Yes. Lorevico proudly offers worldwide shipping on all orders, so you can enjoy our jewelry wherever you are.
Where do you ship from?
Our shipping origin depends on your delivery location.
We dispatch orders from our global fulfillment centers in China and New Zealand, ensuring efficient and reliable delivery for every customer.
Can I change or cancel my order?
Because we begin processing orders immediately, any changes or cancellations must be requested within 12 hours of purchase.
After that, we cannot alter or cancel your order, but you’re always welcome to return it for a refund once received.
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, PayPal, and Afterpay, so you can shop securely with your preferred method.
When will my order be processed?
All orders are carefully packed and shipped from our warehouse within 1–3 business days.
Please allow a little extra time during holidays or promotional periods.
Orders placed between Monday and Friday are processed in order of receipt. (We don’t ship on weekends.)
How long will it take to receive my order?
We use premium tracked shipping to ensure your jewelry arrives safely.
Most customers receive their orders within 5–10 business days after dispatch.
What if I don’t receive my order?
If your package hasn’t arrived within 30 days after shipping, you’re fully eligible for a refund or replacement — your satisfaction is guaranteed.
Will I be charged customs or taxes?
All prices on our website are tax-free and listed in USD.
Depending on your country, import duties or customs fees may apply upon arrival.
These charges are determined by your local customs authority and are not included in our prices.
Lorevico is not responsible for customs delays, but we’ll gladly help you with any documentation needed for a smooth clearance process.